The following general conditions of sale contain the terms and conditions relating to the online purchase of the products available on the website www.n-space.it. They apply for as long as the products are offered for sale and until the expiry of the terms of the guarantees.
I. SUBJECT
These general conditions of sale govern the sale of the products marketed by the company N-Space di Kubik Nina (hereinafter "the Company") through the website www.n-space.it, based in Azzano San Paolo (BG), via Villaggio Sereno 9, cap 24052, Tax Code and VAT number 04308060161 to private users (consumers) and corporate users (hereinafter "the Customer"). They are effective pursuant to art. 1341 C.C. starting from the date of acceptance by the customer on the site at the time of confirmation of the purchase order.
II. PURCHASE METHOD
The purchase of products takes place through access to the site and any related registration. For each of the products, a description is available containing the main characteristics as well as one or more images to be intended purely for information. Correct receipt of the order is confirmed by the Company through an automatic reply via e-mail from the address info@n-space.it, sent to the e-mail address supplied by the Customer at the time of registration. This confirmation message shows: - the order number to be used in case of communications with the Company - the payment method - the list of products purchased, indicating for each the reference code, description, unit price, quantity and the total price - the application of any discounts, the cost of any gift packs, the shipping cost, taxes - the indication of the courier making the shipment - the delivery address and the billing address Customer is required to verify the correctness of the data reported in the email indicated above, and to promptly notify the Company of any corrections to be made. If the products are no longer available or on sale at the time of the last access to the site or when the order confirmation is sent, the Company will promptly notify the Customer. In case of payment already paid, the Customer can choose whether to request a refund of the payment or to wait for the new availability of the purchased product. The Company reserves the right to change prices at any time, following market changes or correction of typographical errors; the correct price is to be understood as that indicated at the time of order confirmation.
III. PRICES AND PAYMENT METHODS
All prices on the site are inclusive of VAT. Prices may vary without notice and the only correct price is the one indicated at the time of order confirmation.
The accepted payment methods are:
1. Advance bank transfer: the order will be processed within 2 working days of receipt of the transfer. The Company reserves the right to cancel the order in case of non-receipt of the transfer within 7 working days from the date of the order.
2. Credit cards of the main circuits Prepaid cards.
3. Payment in cash - cash on delivery.
Cash payment (cash on delivery) is subject to the following conditions:
Payment must be made exclusively in cash (bank or cashier's checks are not accepted) directly to the courier upon delivery
The courier only accepts exact sums, corresponding to the amount of the order (the rest is not generally expected to be returned)
The courier is authorized to deliver the goods only after having collected the relative amount
Order fulfillment with cash on delivery will take place only when the goods are fully available (eg: if there are products in the order, the shipment will take place as soon as all products are available).
There is an additional fixed cost of € 4.50 which will be added to the total purchase made
It is valid only for deliveries in the Italian territory and for amounts below € 500.00.
Refusal of the order on delivery.
If the customer refuses the payment of the order upon receipt of the goods on delivery, he will still be charged for the shipping, storage and return costs of the ordered goods. N-Space will therefore send a pre-filled postal order with the amount due. In case of non-payment by the customer within 10 days of receipt of the bulletin, N-Space reserves the right to take legal action to recover the amount due.
N-Space reserves the right not to accept future orders with the same payment method received from the same name or destined for the same address.
IV. DELIVERY METHODS
Deliveries take place only within the Italian territory. Delivery costs are charged to the customer and are indicated when placing the order. The reserve company not to apply charges for delivery in the event that the order exceeds a certain value: this condition is indicated on the site when composing the order. Delivery by the courier takes place at street level; delivery to the floor is not foreseen. The Company assumes no responsibility in the event of delay in order fulfillment or delay in delivery.
V. DEFECTS, NON-CONFORMITY AND DAMAGE TO PRODUCTS
At the time of delivery, the customer is required to check that the packaging is intact, not damaged or wet or otherwise altered; in the event of damage to the packaging, the Customer is required to notify the courier, in the manner provided by it, of a conditional acceptance. In the event of a lack of conformity of a product pursuant to Article 129 of the Consumer Code, the legal guarantee referred to in Articles 130 and 132 will apply. The Customer has the right to restore, without charge, the conformity of the goods by repair or replacement . The Customer is required to report the defect within 2 months from the date on which it is detected. The Company is responsible for the non-compliance within the period of 2 years from the delivery of the product.
VI. RIGHT OF WITHDRAWAL
Pursuant to and for the purposes of Legislative Decree n.206 / 05, the Customer is given the right to exercise the right of withdrawal without the application of penalties. To exercise this right, the Customer must notify the Company within 14 calendar days of receipt of the order by mail or by registered letter with return receipt; the exclusions referred to in article 59 of the same code are reserved (see in particular the supply of sealed goods that do not lend themselves to being returned for hygienic reasons or related to health protection that have been opened after delivery). The Customer will be contacted to agree on how to return the purchased products. The exercise of the right of withdrawal will be ineffective if the returned product is not intact, or the original packaging is missing, or due to the absence of integral elements of the product, or damage to the product. All risks relating to the transport of the returned product are borne by the Customer.
VII. RESPONSIBILITY'
The Customer declares to have full capacity to act and enter into a purchase contract for the products for sale on the n-space.it site based on these Terms and Conditions. The Company may in no case be required to verify the ability to act of visitors and buyers of the n-space.it site. In the event that a person not having the necessary capacity to act (for example a minor) places an order, without prejudice to the responsibility of their parents or legal guardians for this order and the relative payment, the Company may refuse to accept the order. . The Company will not be liable in any way for any violations of these Terms and Conditions, even if foreseeable, attributable to the fact of a third party, the Client's fault, the occurrence of an event of force majeure or any other event that is not reasonably under sole control of the Company. The information and content available on the n-space.it site are provided in the state of fact in which they are found and the Company makes no warranty of any kind, either express or implied, in relation to the integrity, accuracy, timeliness, non-violation of rights of third parties, availability, reliability or completeness of information and content, including by way of example information on products and / or their suitability for a specific use. The Company declines all responsibility for direct and indirect damages, whether foreseeable or not, consequent and / or connected to the use of the n-space.it site by the Customer. In the event that the Company is held liable due to an injury suffered by the Customer and attributable exclusively to the transmission of an order, this liability will be limited to the amount of the order paid by the Customer.
VIII. APPLICABLE LAW
The distance sales contract between the Customer and the Company through the n-space.it site is concluded in Italy and governed by Italian law. Unless otherwise stated, the Italian law on the matter applies. For the resolution of civil and criminal disputes arising from the conclusion of this distance sales contract, the territorial jurisdiction is exclusively that of the Court of Bergamo.
IX. TREATMENT OF PERSONAL DATA
Please refer to the 'Privacy Policy' document available on the n-space.it website, where the Company provides the Customer with all the information, in accordance with art. 13 of the GDPR 2016/679, relating to the processing of personal data.